Hey Jack

This product is illustrated and handcrafted in sterling silver. Has an 18" ball and link chain with a 1.25" pendant.

I do accept returns within 14 days of receiving them.  Email me with any problems or issues with your item and I will refund your funds upon receipt of the returned undamaged items. Susandeesdesign@gmail.com. Please return in the original packaging.  Postage costs are the responsibility of the buyer.  Please retain proof of postage when returning items, I cannot be held responsible for items lost in the mail when being returned. I take great pride in my craftsmanship and your satisfaction is my ultimate goal.

When returning, include a note with your name, address, email address, phone number and instructions to repair, refund or exchange.

The following are items that cannot be returned or exchanged:

*Custom or personalised orders

*Made-to-order items

*Failure to maintain items properly

*Damage incurred after receipt of them

*Earrings(for hygiene reasons)